Shipping and Handling
All orders placed Monday – Friday will be ship out the following day Unless a special request is made. Any orders that are placed after 2:00 pm EAT for clients in Nairobi, will be shipped out the following business day. If an order is placed on a Saturday or Sunday, it will shipped out the following week on Monday (excluding Holidays).All International orders will be shipped out the following business day from when they are placed.
All our international shipping are handled by DHL company therefor depending on your location, you may be held responsible for customs duties and fees on your international order. Additionally, some international orders may receive delays at the destination’s customs office. Unfortunately, Wish cannot control the fees that you are charged at customs, the delays, nor can we predict what they may be. We suggest that you contact your local customs office for additional information. Packages that are returned due to customs hold ups will be refunded to the customer once the items are received back in. Shipping fees will not be refunded.
Prices/Terms and Conditions of Payment
We calculate the applicable prices on the date of delivery, such prices being in Kenyan Shillings (Ksh) or United States Dollars (US$) unless otherwise stipulated, VAT is inclusive in all prices.
Goods and services pricing will be determined in the order confirmation.All payments shall be made in seller’s account or otherwise agreed on order confirmation.
Full payment to be paid as seen on order confirmation